Last updated May 12, 2025

This Privacy Policy (this “Privacy Policy”) explains how Roam Creative Inc. (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you interact with us. It also describes your rights regarding this information.

We collect information from or about you when you provide it to us directly, use our website(s), mobile application(s), or other services (collectively, the “Services”). We may also receive information about you from other sources.

1. WHAT INFORMATION DO WE COLLECT AND WHAT DO WE DO WITH IT?

We collect personal information that you voluntarily provide to us when you register for our Services or otherwise interact with us. The types of personal information we collect include:

• Name
• Email addresses
• Job titles
• Passwords
• Contact or authentication data
• Signature
• Education history
• Employment history
• User Content (such as text, images, or other content you upload or post)

• Log and Usage Data: Service-related, diagnostic, usage, and performance information your device automatically records as you use our Services. This may include your IP address, browser type and settings, and information about your activity (like the dates and times of your usage and the pages and files you view).
• Location Data: Information about your device’s location. We may obtain or cache your location, which may involve using your IP address or other technologies.
• Internet Activity: Information regarding your interaction with our Services, Browse and search history on our Services, and interactions with our digital content.
• Device Information: Information about the device you use to access our Services, such as device identifier, device name and model, operating system type, name and version.

2. HOW WE USE YOUR INFORMATION?

We use the information we collect to provide, operate, maintain, and improve our Services, to communicate with you, and for our business operations. Specifically, we may use your information to:

• Create, manage, and maintain your account.
• Provide and deliver the Services you request.
• Communicate with you about your account or the Services.
• Troubleshoot and respond to your inquiries and support requests.
• Monitor and analyze usage and trends to improve your experience and develop new features.
• Ensure the security and integrity of our Services.
• Fulfill any other purpose for which you provide the information.
• To facilitate communication on your behalf: to send emails to recipients you designate, using content you provide, when you utilize our email sending tool within the Services, as described in the "Information Related to Email Sending Feature” sub-section above..
• Analyze certain collected information, such as your name and education history, using artificial intelligence tools to provide enhanced features, generate insights, or improve the functionality of the Services.

Personalization and Improvement

We use collected information, including usage statistics and general location data derived from IP addresses, to personalize and improve our Services. This includes understanding how users access and use our Services, monitoring effectiveness, detecting usage patterns, diagnosing technical issues, and for research and development of our Services.

Communication

We may send your service-related emails, such as account notifications, payment receipts, or responses to your inquiries. We may occasionally send informational emails. You can opt out of receiving these emails by clicking the “unsubscribe” link at the bottom of each email.

Non-Personal Information

We may use information that does not identify you personally for any business purpose, such as aggregating usage data to analyze trends.

3. HOW DO WE GET YOUR CONSENT?

We obtain your consent to collect and use your personal information in the following ways:

• When you provide us with personal information to use our Services (such as when you register for an account), you are providing implied consent for us to collect and use that information for that specific purpose.
• If we ask for your information for a purpose different from the original reason (for example, for marketing communications), we will ask for your explicit consent directly or provide you with an opportunity to decline.

Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

4. HOW LONG DO WE RETAIN YOUR INFORMATION?

We retain your personal information for as long as your account is active or as otherwise necessary to fulfill the purposes outlined in this Privacy Policy. We may retain information for a reasonable period after your account is closed if necessary to comply with our legal obligations, resolve disputes, prevent fraud or abuse, or for legitimate business purposes. We may retain information that has been de-identified or aggregated indefinitely, as it can no longer reasonably identify you.While personal information is no longer necessary for the purposes for which it was collected or required for legal or business reasons, or when you request deletion (where applicable), we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

5. YOUR PRIVACY RIGHTS AND CHOICES

You have certain rights regarding your personal information. These may include:

• Accessing and Updating Your Information: If you have an account with us, you can typically access and update some of your personal information directly within your account settings.
• Deleting Your Information/Account: You may request the deletion of your personal information or account by contacting us using the contact details provided below. We will review your request in accordance with applicable law. Please note that we may need to retain certain information for legal or essential business purposes as described in the section “How Long Do We Retain Your Information?”.
• Withdrawing Your Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. To withdraw consent for receiving informational emails, you can use the “unsubscribe” link at the bottom of the email. Withdrawing consent may affect your ability to use certain features of the Services.
• Cookies and Similar Technologies: You can manage your preferences for cookies and similar technologies through your browser settings. Please refer to your browser’s help menu for more information. Note that disabling cookies may impact the functionality of the Services.  

6. CALIFORNIA RESIDENTS - CCPA

This section applies only to California residents.

The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides California residents with specific rights regarding their personal information.

Categories of Personal Information Collected, Disclosed, and Sold

‍In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers: Such as name, signature, email address, passwords, contact or authentication data, unique personal identifier, IP address, device identifier.
• Characteristics of protected classifications under California or federal law: Such as race, gender, or age (if provided or inferred from user content or interactions).
• Commercial information: Such as purchasing history or tendencies.
• Internet or other electronic network activity information: Such as Browse history, search history, and information regarding your interaction with our website, application, or advertisements.
• Geolocation data: Information about your location.
• Audio, electronic, visual, thermal, olfactory, or similar information: Such as images or videos you upload as User Content.
• Professional or employment-related information: Such as job title, employment history, or other professional information.
• Education information: As defined in the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g).
• Inferences drawn from any of the information identified above to create a profile about a customer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
• Sensitive Personal Information: Such as account login information (when combined with password allowing access to an account) and potentially biometric information if contained in User Content you choose to upload.

We collect personal information from the following categories of sources:

• Directly from you.
• Indirectly from your activity on our Services.

We collect and use these categories of personal information for the business and commercial purposes described in the “How We Use Your Information” section above, including to provide our Services, maintain your account, communicate with you, improve our Services, and ensure security.

In the preceding 12 months, we have disclosed the following categories of personal information for a business purpose to the following categories of third parties:

Disclosing Sensitive Data

We have disclosed Sensitive Personal Information in the preceding 12 months.

We do not sell personal information, including sensitive personal information.

We create customer profiles based on inferences drawn from collected personal information, but we do not sell or disclose these inferences to third parties.

Your CCPA Rights

The CCPA provides California residents with the following rights:

• Right to Know and Access: You have the right to request that we disclose to you the personal information we have collected, used, disclosed, and sold about you over the past 12 months. This includes the categories of personal information, sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
• Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.
• Right to Delete: You have the right to request the deletion of personal information that we have collected from you, subject to certain exceptions.
• Right to Opt-out of Sales/Sharing: You have the right to opt out of the “sale” or “sharing” of your personal information. As stated above, we do not sell personal information. If our practices change, we will update this policy and provide you with a mechanism to exercise this right.
• Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information to certain permitted purposes. As stated above, we only disclose sensitive personal information for business purposes with our service providers or legal authorities as necessary.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

Exercising Your CCPA Rights

To exercise your Right to Know, Correct, or Delete, please submit a verifiable customer request by contacting us at hello@useroam.io.

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.

The request must:

• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information related to you.

We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

7. HOW WE SHARE YOUR INFORMATION?

We may share or disclose your personal information only in the following circumstances:

• With Your Consent: We may share your information when you give us your explicit consent to do so. This includes instances where you choose to connect your account with a third-party service, such as a single sign-on (SSO) provider, or when you choose to make certain User Content or profile information visible to other users of the Services through your settings or the nature of the feature.
• Within Our Corporate Group: We may share your information with our subsidiaries, affiliates, and other entities within our corporate group, for business purposes consistent with this Privacy Policy.
• With Services Providers: We may share your information with trusted third-party vendors, consultants, and service providers who perform services for us and on our behalf, such as hosting, data analysis, payment processing, information technology, customer service, and related infrastructure provision. These service providers are bound by contractual obligations to keep your personal information confidential and use it only for the purposes of providing their services to us.
• With Email Service Providers: To facilitate sending emails on your behalf, when you use our email sending tool within the Services.
• With AI Service Providers: To process certain collected information, such as your name and education history, using artificial intelligence tools to provide and improve AI-powered features.
• Business Transfers: In the event of a merger, acquisition, sale of assets, financing, change of control, bankruptcy, or similar event, your personal information may be transferred to a successor entity. We will ensure that the new owner agrees to protect your information in accordance with this Privacy Policy.
• Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, such as responding to subpoenas or court orders.
• To Protect Our Rights and Prevent Harm: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved. This may include exchanging information with other companies and organizations for the purpose of cybersecurity and fraud prevention.

We may disclose non-personal information (information that does not identify you personally) without restriction.

We do not sell or share your personal information with third parties for their marketing purposes.  

8. SECURITY OF YOUR INFORMATION

The security of your personal information is important to us. We implement physical, administrative, and technical safeguards designed to protect the integrity and security of the personal information we collect. Our employees are required to protect personal information in a manner consistent with this Privacy Policy, and violators will be subject to disciplinary action.

While we take responsible measures to protect your personal information, no security system is impenetrable. We cannot guarantee the absolute security of your information transmitted through our Services. In the unlikely event of a data breach that compromises your personal information under our control, we will take reasonable steps to investigate the situation and comply with all applicable laws and regulations regarding data breach notification.  

The safety and security of your information also depends on you. You are responsible for maintaining the confidentiality of your password for accessing certain parts of our Services. We ask you not to share your password with anyone and to take precautions against unauthorized access to your account, such as using a strong password, signing out after using a shared device, and protecting your login credentials.

We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized access that is not due to our negligence.

Your passwords are encrypted and securely stored both when they are transmitted and when they are at rest.

Please be aware that any information you choose to make public on the Services (e.g., in User Content or public profile sections) can be collected and used by others. We are not responsible for the privacy of any information that you choose to make public.

9. THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to websites, applications, or services operated by third parties. These third parties have their own privacy policies and terms of service, which we do not control.

When you click on a link to a third-party site or service, you will leave our Services, and your information will be governed by the privacy policy and terms of the third party.

We are not responsible for the content, privacy practices, or security of any third-party websites or services. We encourage you to review the privacy policies of any third-party site or service before providing any information to them.

10. ADDITIONAL STATE PRIVACY RIGHTS

Some state privacy laws in the United States grant consumers specific rights regarding their personal information. If you are a resident of a state with such privacy laws, you may have rights in addition to those described in our California Resident Privacy Rights section, including the right to: access, delete, and correct your personal data, and the right to opt out of the sale or sharing of your personal data.

We do not sell personal information, including sensitive personal information. We also do not sell or share personal information for cross-context behavioral advertising.

To exercise any rights you may have under applicable state privacy laws, please contact us using the contact information provided in this Privacy Policy.  

11. COPYRIGHT INFRINGEMENT

We respect the intellectual property rights of others and take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law, including the Digital Millennium Copyright Act (“DMCA”).

If you believe any materials accessible on or from our Services infringe your copyright, you may request removal of those materials (or access to them) by submitting written notification to our designated Copyright Agent in accordance with the DMCA.  

The written notice (the “DMCA Notice”) must include substantially the following elements required by 17 U.S.C. § 512(c)(3):

• Your physical or electronic signature.
• Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Services, a representative list of such works.
• Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
• Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
• A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the written notice is accurate.
• A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

If your DMCA Notice fails to comply with all requirements of Section 512(c)(3) of the DMCA, it may not be effective. Please be aware that under Section 512(f) of the DMCA, you may be held liable for damages (including costs and attorneys’ fees) if you knowingly materially misrepresent that material or activity on the Services is infringing your copyright.

It is our policy to terminate the accounts of repeat infringers.

DMCA Notices must be delivered to our designated Copyright Agent at hello@useroam.io.

12. COOKIES AND AUTOMATIC DATA COLLECTION TECHNOLOGIES

We and our service providers use cookies and similar technologies to collect information about your activity on our Services. These technologies are small files or pieces of text that are downloaded to a device when a visitor accesses a website or app.

We use these technologies to:

• Operate and provide our Services.
• Measure and analyze traffic and usage patterns on our Services.
• Store your preferences and settings.
• Speed up your searches.
• Recognize you when you return to our Services.
• Diagnose and fix technology problems.
• Ensure the security and integrity of our Services.

The types of automatic data collection technologies we use may include:

• Cookies (or browser cookies). Small files placed on the hard drive of your computer. You can manage browser cookies through your browser settings.
• Web Beacons. Small transparent embedded images or objects that permit us, for example, to count website page visitors or email readers, or to compile other similar statistics.

We use Google Analytics to help us understand how users engage with our Services. You can learn more about Google Analytics and your choices by visiting the Google Analytics Terms of Use and the Google Analytics Privacy Policy.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

You can typically manage your preferences for cookies and similar technologies through your browser settings. However, please note that disabling cookies may impact the functionality and your experience of the Services.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website and updating the “Last Updated” date at the top of the policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. QUESTIONS AND CONTACT INFORMATION

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at hello@useroam.io